Overview
Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.
Responsibilities
- Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
- Replenishes guest supplies
- Ensures guest services specified by superiors and guests requests are promptly and courteously met
- Reports damage or malfunction in hotel rooms to superior
- Maintains equipment in proper state of cleanliness and repair • Maintains a section room report
- Maintains a daily room checklist
- Meets with superior and takes on daily assigned tasks
- Reports and submits lost and found articles to superior immediately
- Report guest complaints to superior immediately
- Reports unusual behavior/activities on floors to Supervisor • Records room status in allocated section accurately
- Complies with hotel’s health, safety and hygiene policy
- Adheres to personal grooming and hygiene standards
- Attends meetings and training sessions as required • Creates and maintains floral arrangements
- Carry out valet services when required including delivery of linen or processing laundry orders
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
- Perform any other duties which may be assigned by the management from time to time.
Requirement
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Able to speak, read and write English
- Primary Education or equivalent • Some housekeeping experience.
WHERE PASSION MEETS PERFORMANCE
Date: Every Wednesday in March 2025: 05, 12, 19, 26
Time: 09:00 am to 18:00 pm
Venue: Human Resources Department
Address: 2A-4A Ton Duc Thang St., District 1, HCMC
Mobile/ Zalo/ WhatsApp/ Viber: (+84) 903 866 422
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