POSITION DESCRIPTION:
- Hotel: Meliá Ho Tram Beach Resort
- Job Title: Hotel Intern (Thực tập sinh Khách sạn)
- Department: To be assigned based on Internship Program
- Report to: Department Supervisor/ Manager
OBJECTIVE & OVERVIEW:
The Hotel Intern will support the assigned department in daily operations while gaining practical experience in a professional hospitality environment. The internship program is designed to provide students with hands-on exposure to hotel operations, customer service standards, and workplace skills aligned with their field of study.
KEY RESPONSIBILITIES:
- Assist the assigned department with daily operational tasks and administrative duties.
- Support service delivery and ensure compliance with hotel standards and procedures.
- Participate in departmental projects, activities, and training sessions.
- Maintain professional conduct and confidentiality of company information.
- Follow all company policies, safety regulations, and grooming standards.
- Complete internship assignments and reports required by the educational institution.
- Perform other duties as assigned by the Supervisor or Manager.
REQUIREMENTS:
- Currently enrolled in a college, university, or vocational training institution.
- Major related to Hospitality, Tourism, Business Administration, Human Resources, Finance, Culinary Arts, or other relevant fields.
- Good communication and interpersonal skills.
- Positive attitude, willingness to learn, and ability to work in a team environment.
- Basic English communication skills are preferred.
- Able to commit to the agreed internship period.
WORKING CONDITIONS:
- Working schedule: 5 days per week.
- Working hours: 9 hours per day (including meal break).
- Meals are provided at the Employee Canteen during working days.
- Compliance with all hotel rules, regulations, and grooming standards is required.
INTERNSHIP ALLOWANCE & ACCOMMODATION SUPPORT:
1. For students whose permanent residence is outside Ba Ria – Vung Tau Province:
- Monthly internship allowance: 2,000,000 VND.
- Shared accommodation provided by the company.
- If the intern chooses not to stay at the accommodation arranged by the company, an additional housing allowance of 1,000,000 VND/month will be provided.
2. For students whose permanent residence is within Ba Ria – Vung Tau Province:
- Monthly internship allowance: 1,500,000 VND.
- Accommodation is not provided.
BENEFITS:
- Practical working experience in an international hospitality environment.
- Opportunity to learn from experienced professionals.
- Participation in internal training programs and employee activities.
- Internship evaluation and completion confirmation upon successful completion of the program.
- Potential consideration for future employment opportunities within Meliá Hotels International.